SOMA helps you improve how customers find your business, contact you, and receive follow-up—with practical websites, marketing, and connected systems built around the way you work.
A short conversation about your business, your biggest bottleneck, and a practical next step.
Not every business has all three. Most have at least one, and it usually shows up in how inquiries arrive and what happens after.
New opportunities arrive unpredictably, which makes planning work, staffing, and cash flow harder than it should be.
Inquiries and estimates lose momentum when there is no clear next step or reminder to move them forward.
Customer details live across messages, calls, notes, and tools that do not talk to each other.
Getting inquiries, capturing them, and converting them are different problems. We work on them in order, within the scope we agree on.
Improve the business's online presence and contact paths. Depending on the agreed scope, this may include local visibility, website improvements, content, or paid campaigns.
Organize inquiries, clarify the next action, and add suitable reminders, follow-up, and booking or estimate-request paths.
Review agreed indicators such as inquiries, response time, follow-up completion, and booked work, then improve the parts that need attention.
Getting inquiries, capturing them, and converting them are different problems. We work on them in order, within the scope we agree on.
A customer finds the business and reaches out through a form, call, or message.
The inquiry lands in one place with a clear next action and a reminder if it goes quiet.
The customer is guided to the right next step: an appointment or an estimate request.
Illustration of a typical customer path. Not live data.
Advertising is optional and only recommended when it fits the goals and the agreed scope. A website or CRM on its own does not generate traffic or sales.
See the full engagement processSOMA identified a fragmented customer journey and built a connected digital system to solve it: a branded website, individual artist discovery, clear booking and contact paths, and the search infrastructure behind them.

Not every engagement includes everything here. Scope is agreed before work starts.
Websites, local visibility, and clear inquiry paths so the right customers can find you and reach you easily.
Website, local search setup, service pages, contact and inquiry paths
Organized customer information, pipeline visibility, reminders, and suitable booking or estimate-request workflows.
Customer records, pipeline view, reminders, booking workflows
Scoped automations and practical AI assistance for the tasks that repeat every week.
Scoped automations, templates, drafted replies, summaries
Jarvis is SOMA's in-progress assistant concept for helping an owner see what needs attention. The panel below is an illustration, not a live product.
Illustration of a typical customer path. Not live data.
This demo answers from SOMA's own knowledge base about services, approach, and the kinds of problems we work on. It cannot see your business, access your accounts, or guarantee outcomes.
I work directly with service business owners to improve how customers find them, contact them, and receive follow-up.
We start by understanding how your business works, then identify a practical improvement to build around.
Primarily service businesses in Puerto Rico that want better inquiry, follow-up, or customer workflows — often contractors and trades, and also professional and wellness businesses. Whether it's a good fit is something we discuss on the call.
Not necessarily. We start with your current setup and identify whether improvements, integration, or a new site makes the most sense.
No. Advertising is an option when it suits your goals, readiness, and the agreed scope.
Scope is established first, then pricing is provided in a written proposal. Any advertising budget, subscriptions, or ongoing support costs are identified separately.
Timing depends on the agreed scope, access, content, and integrations. The schedule is confirmed before work begins.
Project and ongoing-service terms are set out in the written proposal, so you can review them before agreeing to anything.
A free 15-minute conversation about your business, its main challenge, and whether there is a suitable next step.
A free 15-minute call about your business, your biggest bottleneck, and a practical next step.
Book a Free 15-Minute CallPrefer to send a message?
A message is a callback request, not a confirmed appointment.